10 Questions you need to answer before doing an employee satisfaction survey

1. Why are you doing the survey? Do you have clearly defined goals and objectives for the survey?

2. Do you have a survey already developed?

3. Are you asking the right questions in your survey to meet your objectives?

4. Do other members of the management team agree with the need for the survey?

5. How committed are you and other members of the management team to addressing the survey results?

6. Do you need input from employees regarding areas they would like to see covered in a survey?

7. Will your employees feel safe and respond honestly to a survey conducted in-house? Can confidentiality be guaranteed?

8. What survey method should you use? (Paper, Online, Phone) What are the advantages and disadvantages of each?

9. Do you have a budget to contract out survey administration?

10. Do you have the expertise in-house and the time to administer a survey and analyze the data?

If you need help with any of the answers, or if you’d like to discuss your survey needs, please contact us:

By Phone:
Toll free: 1-888-246-8068
Local: 519-938-9552
By email:
admin@cci-research.com
By fax: 519-938-8554
By mail:
CCI Research Inc.
67 First Street
Orangeville, Ontario
Canada  L9W 2E6